Services

The May Development Group provides expert services to a wide variety of organizations in many industries.

Our core competencies include:

• Situational and needs analysis
• Competency mapping
• Performance management
• Curriculum design
• Facilitation and program delivery
• ROI evaluation

Our clients have faced a wide variety of labour resource and employee development situations and opportunities. In every case, we have worked closely with the client to establish quantifiable goals, and document desired outcomes. We take the time to think through salient issues to deliver thoughtful, efficient, and effective solutions for our clients.

Some of the issues we have helped our clients with include:

• Mapping leadership and management competencies
• Designing and implementing leadership development initiatives
• Succession planning and process implementation
• The management and development of curriculum for front line employees (skills and processes) and unit
• management teams (leadership)
• Conducting and managing employee development needs assessment, curriculum design, facilitator selection
• and preparation (train-the-trainer), internal and external resource selection, delivery, and
• return-on-investment analysis (qualitative and quantitative)
• Designing a performance management competency matrix for field management positions to monitor ongoing
• professional development and succession planning needs
• Providing consultative services for existing internal training initiatives, organizational development, and
• employee recruitment and selection
• Conducting needs assessments, instructional/curriculum design, facilitation, and return-on-investment
• analysis of annual sales and marketing training plans for sales and sales management teams, and leadership
• development plans for front-line and mid-level administrative management teams
• Online learning assessment

In helping guide our clients define labour and employee development issues, facilitate action plans, and then implement solutions, we remain keenly aware of the need to maintain the integrity and values of the organization, while consistently working toward meeting organizational goals.

Through the years, we have solved problems, offered advice, and helped implement positive change for many organizations in a variety of industries. We have also successfully completed engagements with organizations in the public sector, where success metrics are frequently far more difficult to define.

We have successfully completed client engagements in the private and public sectors, including:

• Foodservice (franchise and independent)
• Foodservice distribution
• Education
• Business process outsourcing
• Consumer products
• Financial services
• Insurance services
• Healthcare
• Government
• Manufacturing
• Non-profit
• Retail

In every engagement, we recognize that our reputation is on the line; as is the health of your organization. At the end of every engagement, we want our clients to be satisfied. We take pride in the work we do, and in the solutions we provide.