PARTNER for Training Success
My blog entry from November 23/09 introduced a model that I designed to address the needs of individuals or teams that had little background in the design and delivery of training programs. The PARTNER model’s purpose is to provide an easy to follow, step-by-step process that will result in a program that will, at the very least, have a much better chance of succeeding and in providing a positive LROI (Learning Return on Investment).
The PARTNER model (Picture, Analysis, Ready, Train, Nurture, Evaluate, and Revisit) looks at each step in the development, design, delivery, and follow-up process and breaks it down into a simple to follow template. This blog post will be the first of a series of posts that will explore each step and it’s application.
To recap PARTNER …
“P”icture: Look at the big picture; the context; the overarching objectives; the who’s who in the company, trainer, learner triumvirate
“A”nalysis: Just what are the needs and wants of the different stakeholders? Identify the gaps and prepare to address them
“R”eady: Define your objectives and write them down; design your program(s); prepare for an effective delivery through facilitator preparation (e.g. train-the-trainer initiatives)
“T”rain: Deliver the training; know the context and required delivery method (classroom, e-learning, experiential, on-the-job, mentorship, coaching, etc.); always consider the needs of the learner
“N”urture: Coach the application of learning; have a before, during, and after training learner plan; use different tools as applicable and appropriate (e.g. learner contracts)
“E”valuate: Know your objectives before you begin; understand what LROI is and why it is the cornerstone of your entire training program; use a proven evaluation model and work it to fit your needs (e.g. Kirkpatrick, Phillips)
“R”evisit: It’s not over until it’s over; measuring success means using all of the feedback generated from all the stakeholders to further refine and modify your program as required; engrain the concept of learning as vital to the work culture
This is post 1 of the PARTNER Model … view the others by following these links:
- PARTNER for Training Success
- Look at the big PICTURE
- ANALYSIS of Needs, Wants, and Identifying Gaps
- READY objectives, design, and delivery approach
- TRAIN delivery, context, and learner needs
