Training gone bad

Misaligned learning objectives are frequently one of the key factors in company learning programs not being successful. Questions to ask include, “were the objectives miscommunicated?”, “was the wrong ‘course’ delivered?”, “did the learners tell you what they felt they needed?” And the list should go on. Frequently what the learner and what the facilitator, (or organization) intend to have happen are two different things. This can easily be the case if the needs of the learner are overlooked because someone in the organization felt that “what they need to learn is …”, and off they go to ensure that their vision of what’s required is what is indeed delivered.

Is there a way around this common problem? Of course there is. Listen to and match up the needs of learners with the needs of the organization. Ensure that there is congruence and a genuine desire on the part of both the organization and the learner to accomplish a clearly defined objective. Ok, I hear you asking, just how are you supposed to do that? Well, that discussion and many like it will be the focus of the PARTNER program. Shall we continue?